FAQ - AMECEE Technologies Co., Ltd.

プロフェッショナルなEV充電ソリューション。

先進EVコンポーネント＆ソリューション

速い。

安全だ。

スマートだ。

Frequently Asked Questions

Find answers to commonly asked questions about our products and services.

What types of EV chargers does AMECEE offer?

We provide a full range of EV chargers, including AC wallboxes, DC fast chargers, split/integrated systems, and portable models for residential and commercial use.

Are your chargers compatible with OCPP?

Yes, our chargers support OCPP 1.6-J and are compatible with most backend management systems.

What certifications do your products have?

Our products are certified with CE, RoHS, UL, and UKCA. Some models also comply with PEA standards in Thailand.

Can AMECEE provide OEM or ODM services?

Yes, we provide full customization including branding, hardware specifications, and software interfaces.

Do you offer cloud platform integration or remote monitoring?

Yes, we provide cloud-based platforms and API access for real-time monitoring, billing, and firmware upgrades.

What is the typical lead time for orders?

Standard products are usually shipped within 7–15 days. For custom solutions, please contact us for a detailed schedule.

What is the difference between AC and DC chargers?

AC chargers are slower and suitable for overnight or home use. DC chargers provide fast charging and are used in public/commercial environments.

Can your chargers be used outdoors?

Yes, all our chargers are IP54 or higher rated for dust and water resistance, suitable for both indoor and outdoor environments.

How do I maintain the charging equipment?

We recommend periodic inspection of connectors, firmware updates via remote access, and checking cable integrity.

Do you offer installation support or technical training?

Yes, we provide installation manuals, video guides, and remote technical support. On-site training is available for large-scale deployments.

What payment methods do your chargers support?

Selected models support QR code, RFID card, POS machine, and mobile app-based payment.

Can your chargers work with solar or wind energy systems?

Yes, we offer solutions that integrate with renewable energy and storage systems for optimized energy use.

私たちを選ぶ理由

当社は、住宅、商業、公共部門を問わず、世界中のユーザー向けにカスタマイズ可能な認定EV充電ソリューションを提供しています。

迅速な展開

合理化された設置プロセスと信頼性の高い配送により、必要なときに充電インフラを準備できます。

遠隔監視

スマートプラットフォームの統合により、リアルタイムのシステム追跡、診断、リモートファームウェアアップグレードが可能になります。

グローバル・スタンダード

すべての製品はCE、UL、RoHS、その他の国際認証を取得しており、輸出や国境を越えたアプリケーションに対応しています。